By Adenike Lawal
To enhance transparency in Nigeria’s power sector, the Abuja Electricity Distribution Company (AEDC) has released a list of customers eligible for refunds and compensation due to past billing irregularities and poor service delivery.
This follows enforcement action by the Nigerian Electricity Regulatory Commission (NERC), which earlier sanctioned AEDC with a ₦1.69 billion penalty deducted from its 2024 Operating Expenditure.
The amount represents 10 percent of the total AEDC overbilled its unmetered customers between May and September 2023, in violation of NERC’s directive on billing caps.
The published list, now available on AEDC’s official website, contains names, meter numbers, and account details of affected customers across various service zones.
Most of the affected are unmetered households, who have now received credit adjustments that will reflect in their upcoming electricity bills.
Nearly 100 individuals and businesses in the Wuse zone of the Federal Capital Territory are among those identified for refunds on overbilling recorded between January and September 2023.
The 2024 refund schedule spans three billing cycles, namely July Cap Refund NERC, August Cap Refund NERC, and September Cap Refund NERC.
It also includes customers under the Meter Asset Provider scheme, with a breakdown of refund amounts and affected locations scheduled for May 2025.
AEDC has also begun compensating Band A customers; those entitled to at least 20 hours of daily power supply, who received less than the guaranteed hours during specific months.
Compensation comes in the form of prepaid unit top-ups and credit adjustments for postpaid customers.
The months covered include April 2020, June, July, August, November, and December 2024, and January 2025.
This development reflects increased regulatory pressure on power distribution companies to improve billing accuracy and service reliability.
AEDC has urged customers to verify their details in the published list and contact the company for further assistance if necessary.
