By Alexis Uchendu
The Nigeria Civil Aviation Authority (NCAA), has expressed concern over the increasing flight delays and cancellations by Nigerian airlines, warning of strict sanctions for non-compliance with regulations.
Speaking in Lagos, NCAA Director General Captain Chris Najomo disclosed that nearly half of the 10,804 domestic flights recorded between September and October 2024 were either delayed or canceled.
He attributed the disruptions to operational mismanagement, alongside unavoidable factors like technical issues, weather, and infrastructural challenges.
Najomo emphasized airlines’ responsibility to handle disruptions professionally, ensure passengers’ rights are respected, and provide compensation where applicable.
“Compliance with Nigerian Civil Aviation Regulations (NCARs), on consumer protection is mandatory, and penalties for violations will be enforced immediately,” he stated.
NCAA Director of Public Affairs, Michael Achimugu, detailed penalties, including $170 fines for international flights and ₦10,000 for domestic flights in cases of delayed luggage.
The NCAA has also initiated passenger awareness campaigns and urged airlines to enhance transparency, operational efficiency, and emergency response systems to minimize service disruptions.
