{"id":58155,"date":"2024-12-17T12:06:40","date_gmt":"2024-12-17T12:06:40","guid":{"rendered":"https:\/\/abujacityjournal.com\/livenews\/?p=58155"},"modified":"2024-12-17T12:06:40","modified_gmt":"2024-12-17T12:06:40","slug":"servicom-commends-nmdpra-for-outstanding-service-delivery","status":"publish","type":"post","link":"https:\/\/abujacityjournal.com\/livenews\/2024\/12\/17\/servicom-commends-nmdpra-for-outstanding-service-delivery\/","title":{"rendered":"SERVICOM Commends NMDPRA for Outstanding Service Delivery"},"content":{"rendered":"<p><strong><em>By Njoku Chijioke<\/em><\/strong><\/p>\n<p>The Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA), has earned commendation from SERVICOM National Coordinator, Nnenna Akajemeli, for its exceptional service delivery.<br \/>\nThe recognition was given during the presentation of SERVICOM Compliance Evaluation reports in Abuja on Monday.<br \/>\nSERVICOM, a Federal Government initiative, assesses service efficiency across Ministries, Departments, and Agencies (MDAs), on a rating scale of zero to five stars.<br \/>\nWhile no MDA has achieved the top rating, NMDPRA\u2019s performance was highlighted as a benchmark for excellence.<br \/>\nThe report praised NMDPRA&#8217;s offices for various strengths: Abuja\u2019s emergency responsiveness, Bayelsa\u2019s proactive safety monitoring, Kano\u2019s quality control efforts, and Lagos\u2019s streamlined digital operations.<br \/>\nAkajemeli lauded NMDPRA\u2019s progress but urged further improvements, citing challenges such as overlapping regulatory functions, reliance on third-party testing labs, and the absence of a staff reward system.<br \/>\nIn response, NMDPRA Chief Executive Ahmed Farouk pledged to address these concerns with strategic measures, including quarterly business reviews, decentralized complaint systems, and enhanced ICT infrastructure across regional offices.<br \/>\nNMDPRA\u2019s performance stands as a model for other regulatory bodies as SERVICOM continues its mission to improve public service delivery nationwide.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Njoku Chijioke The Nigerian Midstream and Downstream Petroleum Regulatory Authority (NMDPRA), has earned commendation from SERVICOM National Coordinator, Nnenna Akajemeli, for its exceptional service delivery. The recognition was given during the presentation of SERVICOM Compliance Evaluation reports in Abuja on Monday. SERVICOM, a Federal Government initiative, assesses service efficiency across Ministries, Departments, and Agencies [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":58156,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[172],"tags":[59],"class_list":["post-58155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-featured"],"aioseo_notices":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/posts\/58155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/comments?post=58155"}],"version-history":[{"count":1,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/posts\/58155\/revisions"}],"predecessor-version":[{"id":58157,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/posts\/58155\/revisions\/58157"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/media\/58156"}],"wp:attachment":[{"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/media?parent=58155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/categories?post=58155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/tags?post=58155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}