Senate panel investigating Boeing’s safety culture on Wednesday faulted the plane maker’s quality practices and oversight by the Federal Aviation Administration citing documents obtained in an ongoing investigation.<\/p>\n
The Senate Permanent Subcommittee on Investigations, which is holding a hearing Wednesday with FAA Administrator Mike Whitaker, said Boeing factory workers felt pressured to prioritize production speed over quality and said they did not receive enough training to properly perform their jobs, according to the results of a special investigation by the Federal Aviation Administration (FAA) published Wednesday.<\/p>\n
The never-before-disclosed results of a six-week-long FAA special audit are likely to pile more pressure on a company already facing a slew of problems, including questions about the safety of its planes and an ongoing strike by 33,000 union workers, its first in 16 years.<\/p>\n
In January, a door plug blew off a 737 Max operated by Alaska Airlines shortly after takeoff. Although no one was killed or seriously injured, the incident has sparked numerous federal investigations, one of which revealed the plane had left a Boeing factory without the four bolts needed to hold the door plug in place.<\/p>\n
Wednesday\u2019s report was made public by the Senate Permanent Subcommittee on Investigations, which is due to hold a hearing expected to feature testimony by FAA Administrator Mike Whitaker.<\/p>\n
The \u201cfindings reveal the extent of troubling production problems, including Boeing\u2019s struggle to adequately train and equip manufacturing personnel, thoroughly document and control nonconforming parts, and conduct adequate quality inspections,\u201d said the report, which was released to the subcommittee\u2019s members as a memo.<\/p>\n
Whitaker\u00a0previously testified in June\u00a0that the FAA took a \u201ctoo-hands-off\u201d approach to regulating the aviation giant. The new report doesn\u2019t spare the FAA, highlighting its own role in Boeing\u2019s failures.<\/p>\n
\u201cThese findings demonstrate an ongoing and persistent struggle by the FAA to ensure that Boeing is maintaining the highest safety standards across its manufacturing facilities,\u201d it added. \u201cThe newly released information raises questions about the effectiveness of the FAA\u2019s oversight of the company.\u201d<\/p>\n
The report documented instances of safety lapses and shortcuts routinely taken by Boeing employees. One of the more egregious examples, according to the audit, was a Boeing mechanic who used an improvised measuring device to check gaps between components.<\/p>\n
\u201cThis tool is mechanic made, unauthorized, uncalibrated, unmarked, not inventoried or stored,\u201d the report said. \u201cThe mechanic has admitted to using this tool for at least three years. When asked how other door mechanics take this measurement, he stated they all do the same.\u201d<\/p>\n
The report also highlights an \u201cabsence of process control for scrap articles,\u201d an issue raised by a whistleblower.<\/p>\n
During testimony in front of the House Aviation Subcommittee on Tuesday, Whitaker said the FAA has flooded Boeing\u2019s Renton, Washington 737 plant with its own inspectors, tasking them with individually blessing each new plane that rolls off the factory floor.<\/p>\n
Whitaker told members of the House that Boeing has made strides in tackling unresolved jobs that \u201ctravel\u201d on new airplanes as they move down the production line. But there is still much work to be done on fixing Boeing\u2019s safety culture, he said.<\/p>\n
\u201cI think the safety culture change is going to be a long-term project,\u201d Whitaker said. \u201cI think it\u2019s going to take years of delivering that safety message and the employees actually seeing that safety is more important than production before that culture to change.\u201d<\/p>\n
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