{"id":44301,"date":"2024-08-20T09:11:17","date_gmt":"2024-08-20T09:11:17","guid":{"rendered":"https:\/\/abujacityjournal.com\/livenews\/?p=44301"},"modified":"2024-08-20T09:11:17","modified_gmt":"2024-08-20T09:11:17","slug":"nitda-achieves-95-digitization-in-service-processes","status":"publish","type":"post","link":"https:\/\/abujacityjournal.com\/livenews\/2024\/08\/20\/nitda-achieves-95-digitization-in-service-processes\/","title":{"rendered":"NITDA Achieves 95% Digitization in Service Processes"},"content":{"rendered":"<p>By Emmanuel Ogbodo<\/p>\n<p>The National Information Technology Development Agency (NITDA) has reached a 95% digitization rate in its processes, particularly in digital literacy and development. This achievement was announced by the Director General during the launch of NITDA\u2019s 5th Service Charter at the agency&#8217;s headquarters in Abuja. The newly unveiled charter outlines NITDA&#8217;s core services, customer service standards, and communication channels with external stakeholders.<\/p>\n<p>As a key player in Nigeria\u2019s digital transformation, NITDA remains committed to advancing digital literacy and technology development nationwide. A recent survey revealed that the agency has already achieved a 95% digitization level. The Director General, represented by Oladejola Oni Kashifu Abdullahi, stated that the 5th Service Charter &#8220;was an attestation of the agency\u2019s unwavering commitment to excellence, transparency, and accountability.&#8221;<\/p>\n<p>NITDA is continually striving for improvement, aiming to position Nigeria as a global leader in the digital age. The new edition of the Service Charter includes updates to ensure the agency remains responsive to the ever-evolving nature of technology and continues to uphold the highest standards in service delivery.<\/p>\n<p>During the unveiling, the National Coordinator and CEO of SERVICOM, Nnenna Akadiemeli, remarked that the launch of the 5th Service Charter &#8220;was affirmation that the agency is continuously working on improving on the delivery of its processes and systems to service delivery.&#8221; She emphasized that the charter serves as a tool for NITDA to enhance coordination, accountability, and service quality in meeting the needs of the Nigerian public.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Emmanuel Ogbodo The National Information Technology Development Agency (NITDA) has reached a 95% digitization rate in its processes, particularly in digital literacy and development. This achievement was announced by the Director General during the launch of NITDA\u2019s 5th Service Charter at the agency&#8217;s headquarters in Abuja. The newly unveiled charter outlines NITDA&#8217;s core services, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":19214,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[180],"tags":[],"class_list":["post-44301","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"aioseo_notices":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/posts\/44301","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/comments?post=44301"}],"version-history":[{"count":1,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/posts\/44301\/revisions"}],"predecessor-version":[{"id":44302,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/posts\/44301\/revisions\/44302"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/media\/19214"}],"wp:attachment":[{"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/media?parent=44301"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/categories?post=44301"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/abujacityjournal.com\/livenews\/wp-json\/wp\/v2\/tags?post=44301"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}